If a transaction has gone through successfully, it is always considered confirmed. Here’s how you can be sure:
→ The terminal prints a receipt right after the payment is completed. A “Payment Completed” animation appears on the screen.
→ The transaction is added to your Transaction History in the merchant dashboard.
These three signals together are your confirmation that the payment has been processed and credited.
👉 If you experience any issues during a payment, simply tap the “Need Help” button on that transaction screen. This will connect you directly with support so we can investigate right away.
If you experience any issues, we’ll be happy to help you at [email protected].