When a customer pays in crypto, Flowgate processes the transaction through an integrated Crypto Processor (for example, CoinsPaid).
The payment is confirmed on-chain and automatically settled according to your configuration.
At the setup stage, you can choose whether your funds will be settled in:
→ Fiat (EUR) — automatically converted from crypto at the current exchange rate; or
→ Crypto — received in the same or alternative supported currency (e.g., BTC, ETH, USDT).
Your preferred settlement type is defined during onboarding with the Crypto Processor and can later be adjusted upon mutual agreement with them.
You can review detailed rules for crypto exchange and withdrawals here: